Simplify your path to recovery with our convenient direct billing service. At London Physical Therapy Clinic, we handle the paperwork, so you can focus on feeling better, without the upfront hassle.
Navigating insurance claims can add unnecessary stress to your recovery journey. That's why London Physical Therapy Clinic offers direct billing for a wide range of private insurance providers in London, Ontario. This service allows us to bill your insurance company directly for eligible physiotherapy treatments, helping you avoid significant upfront costs and streamlining your entire experience.
We offer direct billing with the following insurance companies. If you don't see your company, please feel free to reach out to us for help!
Beneva
BPA
ClaimSecure
Desjardins Insurance
Equitable Life of Canada
iA Financial Group
Johnson Insurance
Johnston Group
Manulife
Medavie Blue Cross
Canada Life
The Public Service Health Care Plan
Direct billing means we submit your claim electronically to your insurance provider on your behalf. For the portion of your treatment covered by your plan, the payment comes directly to us. This often leaves you only responsible for any co-payment, deductible, or uncovered portion at the time of your appointment. It's designed to be a seamless, efficient process that gets you the care you need without financial delays.
Opting for direct billing at our clinic offers several advantages for your convenience and peace of mind:
Only pay the portion not covered by your plan at the time of service, significantly reducing your immediate out-of-pocket expenses.
Eliminate the need for you to fill out manual claim forms, mail them, and wait for personal reimbursement. We manage the submission process.
Electronic claims are often processed much quicker by insurance companies compared to traditional paper submissions.
Our administrative team is here to assist with verifying coverage (where possible) and guiding you through the direct billing process.
With administrative burdens reduced, you can concentrate fully on your rehabilitation and achieving your recovery goals.
At London Physical Therapy Clinic, your convenience is part of our commitment to your care. Here’s why patients choose us for both their physiotherapy needs and straightforward direct billing in London, Ontario:
✅ Extensive Insurer Network: We work with most major insurance providers to facilitate direct billing for eligible plans.
✅ Expert Physiotherapy Care: Receive high-quality, personalized treatment from our experienced, registered physiotherapists.
✅ Streamlined Process: Our front desk team is trained to make the direct billing submission as smooth as possible for you.
✅ Clear Communication: We strive to help you understand your coverage and any patient portion due.
✅ Convenient Location: Our modern clinic is easily accessible inside White Oaks Mall in London, ON.
We proudly serve London, Ontario and surrounding communities, dedicated to providing excellent care with maximum administrative ease.
OHIP-Covered Services
Registered Physiotherapists
Flexible Scheduling
Personalized Care Plans
Here’s how our direct billing service works to make your experience as smooth as possible:
Step 1: Provide Your Information
Before your first appointment, provide us with your insurance policy details, including your plan provider and policy/group numbers.
Step 2: Coverage Verification (Where Available)
Our team will do their best to verify your coverage with your insurance provider online, helping us understand your benefits and any requirements (like a doctor's referral, if applicable).
Step 3: Receive Your Treatment
Attend your scheduled physiotherapy session and focus on your recovery.
Step 4: We Submit the Claim
At the end of your appointment, we will electronically submit your claim directly to your insurance company on your behalf.
Step 5: Pay Your Remaining Balance
You will pay any co-payment, deductible, or portion not covered by your plan directly to London Physical Therapy Clinic at that time.
Step 6: Enjoy Seamless Processing
Your insurer handles the payment directly with us, reducing your paperwork and waiting time for reimbursement.
To ensure a clear and simple experience with direct billing, please be aware of these important points:
- Plan Eligibility Varies: While we direct bill many insurers, not all plans or all services within a plan are eligible for direct billing. Confirm with your provider.
- Your Responsibility for Coverage: It is ultimately the patient's responsibility to understand their specific insurance benefits, annual limits, and any requirements (e.g., doctor's referral if your plan requires it for reimbursement).
- Outstanding Balances: Any portion of your treatment cost not covered by your insurance company (due to deductibles, co-payments, or limits) is your responsibility and is due at the time of service.
- Pre-Authorization: Some plans may require you to obtain pre-authorization from your insurer before beginning treatments. Please check your policy for this.
We direct bill to a wide range of major insurance providers, including (but not limited to) Canada Life, Sun Life Financial, Manulife, Desjardins, and many others. We recommend you contact us with your specific provider details to confirm if direct billing is available for your plan.
If your claim is partially covered, you will pay the remaining balance at the time of your appointment. If a claim is denied for any reason (e.g., plan limits reached, service not covered), you will be responsible for the full cost of the treatment. We can provide you with a detailed receipt for manual submission if needed.
In Ontario, you generally do not need a doctor's referral to see a physiotherapist. However, some individual insurance plans do require a doctor's referral for direct billing or for your treatments to be covered. Always check your specific policy details.
The best way to understand your coverage is to contact your insurance provider directly, or log into your online benefits portal. They can provide details on your annual limits, per-visit limits, deductibles, and any specific requirements for physiotherapy.
Book your physiotherapy appointment today and let us simplify your experience with convenient direct billing. Focus on your recovery, not your paperwork!
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